Technical Support Engineer -Fixed Access Domain

Education:
University degree in Electronics (BE /B-Tech), computer engineering or equivalent, majoring in electronics or IT.

Languages:
Fluent in English, both in speaking and writing

Behavioral:
Strong analytical and problem solving skills •Creative and resourceful, assertive, customer first attitude
Uses language as a tool to troubleshoot, to explain and to negotiate
Can cope with pressure, stress resistant

Flexibility:
Willing to participate in 24x7 on-duty service on rotational basis,

Willing to handle the 24x7 Mobile duties in out of office hours on weekly roaster basis

Technical:

·         Must have knowledge of the GPON, SIP, H.248, IGMP, ADSL2, VDSL2, SHDSL, SNMP, SNTP, DHCP,UNIX ,PPPoE

Products : ISAM 7302 ,ISAM 7330 ,AMS 5520 ,Litespan 1540 ,EMS 1353 ,EMS 1355 ,ISAM FTTH (7302,7330,7360) ,5529 APC/IDM/OAD/SDC,NA 5530

·         2-5 year of experience on DSLAM/GPON.

·         Basic knowledge of IP is mandatory.

·         Basic knowledge of Unix, preferable though not mandatory.

·         Candidate with less experience but passionate on new technology and willing to learn will be considered as well.