Technical Support Engineer
MANDATORY REQUIREMENTS:
- Minimum 3 years working experience with GSM network, preferably in mediation
- Minimum 4 years of providing Highly Technical support for complex software applications (deployment, level 3 support)
- Minimum 4 years of practical experience with:
- Experience in UNIX scripting and deep knowledge of Red Hat operating system
- Experience in Oracle RDBMS & SQL
- Java / C / Perl / PL-SQL programming experience.
- Deep understanding of networks and IP (traces etc)
- Knowledge of XML/SOAP/SOA and Web services
- At least a Bachelor's Degree in Engineering (Software, Computer, Telecommunication, Electrical/Electronic) or equivalent.
PERSONAL CHARACTERISTICS:
- Motivated, independent and able to build and maintain good relationship with customer
- High fluency in oral and written English & Spanish.
- Must be able to work under pressure
- Puts customer first