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Applied R&D
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CNS Cloud and Network Services
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2100000GD2 Requisition #

About Nokia

At Nokia, we create technology that helps the world act together.
As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed, and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs.
Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable, and inclusive world.
Watch our video to discover how we create meaningful interactions to drive human progress.

 

About Cloud & Network Services

Cloud and Network Services is a leading Nokia business group that offers Network solutions on Core, Business and Enterprise segments, as well as Cloud solutions and Cognitive Services. It is a newly formed business group, that includes most of the former Nokia Software business, Nokia’s enterprise solutions, core network solutions including both voice and packet core, and managed and advanced services from its former Global Services unit. This unit will also act as a delivery channel of certain products from other business groups to enterprise customers. Cloud and Network Services (CNS) will target growth by leveraging the industry transition to cloud-based delivery, network-as-a-service business models, and software-led value creation.

 

Job Description

Our team has a financially successful software platform deployed at more than 70 of the world’s leading telecommunications companies.   Tens of thousands of Call Center Agents as well as tens of millions of subscribers use this software on a daily basis.  We make it easy for these companies to integrate their backend systems into troubleshooting and diagnostic modules that we expose through self-help portals, customer service representative consoles, and SOAP/REST APIs.  We service big customers whose changing needs constantly drive the evolution of the product, and we deliver features that are rock solid while meeting their high scalability demands. Recent customer growth means we need to expand our team, so we are looking for a site reliability engineer (SRE) with the experience to add value quickly.  

 

Job Responsibilities & Competencies

  • Must be an experienced software developer with extensive experience writing code from the database up to the web tier.  You are expected to understand typical web deployment architecture components (DB/Web Server/Clustering/Networking). Hands-on experience with Python, shell scripting, and Java is required.
  • Must have SaaS and DevOps experience: Automation, DevOps pipelines, Monitoring (e.g. AWS cloudwatch), logging, telemetry
  • Must have experience with one or more cloud services: AWS, Microsoft Azure, OpenStack, GCP, hybrid cloud
  • Must have hands-on experience with cloud technologies: Docker, Kubernetes, Helm, Terraform, cloud storage
  • Working knowledge of networking technologies is a plus: virtual networks, load balancing, DNS, firewalls, SSL certificate management
  • General experience with Linux operating systems (RHEL, CentOS), databases (MariaDB, Oracle DB), and web services and APIs
  • Experience in software security and cloud security best practices and security vulnerability analysis is a plus
  • Requires 5-8 years direct relevent experience

 

What You Will Be Doing

  • Work within an Agile R&D team to automate CI/CD of software deliveries
  • Act as technical leader for DevOps within the team, guiding the implementation of Nokia’s DevOps blueprint
  • Define, implement, and maintain automated pipelines for software delivery as SaaS
  • Provide support to Nokia’s hosted solutions team for SaaS delivery to Nokia’s customers
  • Collaborate with other teams (Support, Customer Projects) to ensure customer issues are resolved promptly
  • Work with the documentation team to ensure DevOps features are correctly documented and can be used by Nokia and our customers
  • Troubleshoot and resolve performance issues

 

Imagine creating technology that has the potential to change the world. Working with us, you will have a positive impact on people’s lives and help to overcome some of the world’s most pressing challenges. We act inclusively and respect the uniqueness of people. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. Nokia culture welcomes people as their true selves. Come create technology that helps the world act together.

 

 

 

 

 

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Nokia is an equal opportunity employer that is committed to diversity and inclusion. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.