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Customer Services
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NI Network Infrastructure
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210000033B Requisition #

The Nokia Regional Engineering Delivery (RED) Customer Engineering team (CE) – Network Management team is seeking a Product Specialists delivering installations and upgrade services within the EMEA Region. The product specialist will be responsible for performing installations, upgrades and commissioning activities along with post-sales delivery support (Customer Deployments, Professional Services).
 
Responsibilities:  

  • Work with customers (remotely/onsite) for requirement gathering and project deployments
  • Create method of procedures and detailed build documentation, implementation, operational and acceptance test documentation
  • Develop software and scripts or tools for project deployments
  • Adhere to and contribute to the team’s best practices and continual improvement initiatives
  • Develop and deliver customized workshops and technical training to customers
  • Working closely with PLM and Support teams to manage solution issues and product evolution
  • Set customer expectations before and during project implementations
  • Work with Technical Designers, NPI engineers, Integration engineer and other project team members
 
Join our team if you have:
 
  • Bsc in Software Engineering, Computer Engineering, Computer Science, or equivalent
  • Fluent English and Polish
  • At least 2 years working experience in a customer-facing role
  • Technical knowledge in at least one of following technical areas :
    • IP:
      • Network functions virtualization (NFV) & Software-Defined Networking (SDN) engineering
      • Expertise in networking technologies relevant to SDN/Nuage: IPv4 and IPv6, MP-BGP, EVPN, QoS, VXLAN
    • Linux:
      • Strong knowledge in Linux Operating Systems RHEL/Centos 
      • Configuration and deployment of Linux bridging, Open vSwitch (OVS) and OpenFlow
    • Python: 
      • Demonstrable scripting capabilities in shell and python
  • Nice to have: 
    • Detailed knowledge of hypervisor and virtualization technologies such as KVM and VMware ESXi
    • Deployment and integration experience with Cloud Management Systems (CMS) such as Cloudband, OpenStack and VMware solutions
    • ReSTful, SOAP, Web Services API Integration experience
    •  
  • Customer orientation and strong negotiation skills
  • Eagerness to learn and develop
  • Strong team player and ability to work independently as well
  • Flexibility and result-oriented mindset

Advantage:

  • Additional languages (French, German) is a plus
  • Software development experience is an asset

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