Process Manager (Business development, Distribution)

Overall purpose

Drive Nokia’s Distribution process excellence: process development, either via project management and project deployment, or continuous improvement and data analytics capabilities (powerBI) or through technical capabilities in SAP and/or Oracle Transportation management (OTM) with key focus on logistics and warehousing. This is a senior individual contributor role reporting into Global Distribution Business Development team.

Key responsibilities/accountabilities

•        Deliver end to end delivery and transportation process & systems improvement

•        Ensure SAP delivery & shipping and Oracle Transportation Management process stability and improvement

•        Build and develop process and user instructions, deliver training to a broad set of end users via classroom & virtual sessions

•        Identify systematic problems in the distribution end to end process, complete root cause analysis and implement sustainable improvements

•        Build strong relationships with matrix teams to act as a change advocate implementing targeted improvements in support of transformational projects and process fixes

•        Ensure process excellence and support for key distribution processes & tools

•        Drive for transportation optimization and process automation via transformation projects and continuous improvement

•        Gather business requirements and turn those into successful project deliveries in close collaboration with IT

•        Operate efficient transportation services of inbound and outbound shipments with high automation rate and accurate transportation visibility

•        Support change management and communication

•        Drive analytics and reporting capabilities

•        Drive Nokia’s Distribution capabilities towards IOT – leveraging new technologies and capabilities

Skill profile

•        Passion for process development, continuous improvement and new technologies

•        Excellent technical knowledge of SAP ERP

•        OTM knowledge/skills (Oracle transportation mgmt)

•        Data analytics capabilities, reporting / analytics tools

•        Strong logistics and warehouse process background and project management skills

•        Experience of large scale IT development projects

•        Good business acumen

•        Excellent communication and presentation skills

•        Good collaborations skills with key stakeholders e.g. IT, LSP, finance, procurement

•        Analytical thinking

•        Independent contributor

•        3-7 years’ of supply chain mgmt experience

Nokia Business competences

•        Project/Program management

•        Process development

•        Quality driven (Kaizen, six sigma)

•        Nokia business understanding and analysis

•        Collaboration