Optics Technical Support Engineer

Qualifications

• Minimum: Bachelor degree (Electrical / Telecommunication) or corresponding experience;
• Knowledge of transmission technologies, SDH, MPLS and Ethernet;
• Knowledge of TCP/IP protocols;
• Knowledge of operation systems : Unix/Linux
• Good analytical skills;
• Good knowledge of MSOffice tools, specially Excel;
• Previous experience in Nokia transmission equipment OMSN, DXC,TSS, WDM, DXC

Functional Competencies

• Communicates and presents concepts clearly, precisely, and concisely;
• Demonstrates conflict and problem resolution skills;
• Establishes and write effective processes, policies and procedures;
• Creates an environment where project team members and other stakeholders can constructively challenge behaviors and ideas;
• Adaptability to new situations;
• Problem Solving skills - Effectively leads the analysis and resolution of problems using a variety of techniques appropriate to the situation;
• Involving the project team, the customer and stakeholders in the problem resolution as necessary;
• Developing self & others -  Able to work in a multicultural environment, across different countries and organizations.

Soft Skills

•  Fluent in English language;
•  Ability to work with few supervision and in a virtual team;
•  Able to accomplish the assignments independently;
•  Highly motivated and flexible to learn new skills;
•   Practical and results oriented.