Operations Logistics Coordinator
Purpose of Role and Value add
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Responsible for e2e customer purchase order execution for all BGs from order entry to invoicing
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Responsible for orders correct booking in the systems (CPO, RO, etc.)
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Responsible for supply chain service execution from supply chain kickoff until handover to WIPRO LC/Distribution.
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Accountable for all tasks related to e2e supply chain in daily business/order execution
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Responsible for providing accurate and real time information on order execution to market
Main responsibilities
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Order all products (HW, SW, Services) in all business scenarios, including customer cases and Nokia Risk Orders, Trials, Demonstration, R&D, Free of Charge processes.
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Triggers transactional execution to outsourced order management operations and monitors timely completion.
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Trigger and validate shipment organization till Goods receipt in DOP.
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Trigger and control invoicing against valid documents (POD, Acceptance…)
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Coordinates and guides the procurement process from purchase, goods receipt, verifies invoice, including monitoring till control procedures.
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Coordinates and guides the distribution process: Transportation plans, coordinates transport, including monitoring and control procedures.
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Validates invoicing and deliver to Customer.
Key Outputs
- Accurate Order Intake
- Accurate Revenue booking
- Timely execution (ordering, delivery & invoicing)
- SOX adherence
Key Interfaces
- Outsourced operations (BPO)
- CSM CSC
- ROM
- CBT F&C, Country FC
- RDM, DSM
- LSP, T&C
- OM BPS, KU, BDM
- Tracking reports
Skill Profile
- Business Acumen
- Customer Focus
- Dealing with Ambiguity
- Decision Quality
- Drive for Results
- Integrity and Trust
- Interpersonal Savvy
- Process Management
- Self-Development
- Business Performance Reporting and Analysis
- Demand supply planning
- Logistics Process & Management
- Supplier Management
- Understanding Global Regulatory Framework
- Cost Management
- Problem Solving
- Project Management
- Quality Management
- SAP Knowledge