Nokia WING, Customer Operations Launch Lead
Although this is not a detailed technical role, the successful candidate will need to be able to represent Nokia WING and engage in discussions with technical customers. The following experience is therefore important.
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Experience in managing successful transfer to operations and ramp up of service delivery activities across multiple sites for a global network. Specific technical experience required:
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Mobile Network experience, including Core Network operations in a cloud environment
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Connectivity Platform experience, including Sim Provisioning and CDR rating
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IOT Connectivity
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Operational tools, including BSS, OSS and Service Management tools
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Experience of service design, development of service and operational requirements, and service acceptance for a Managed Services solution.
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Experience as a leader of Service delivery operations and support functions in a global organization
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Experience and expertise in setting up and launching Customer Operations for IoT Service
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Deep experience and expertise in managing service and customers across a global network, especially in the context of IoT
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Experience in IOT customer delivery for operators and their enterprise customers
Educational Requirement:
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Educated to degree level or equivalent in a relevant discipline, backed by industry experience in the required discipline. 7+ years experience.