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Nokia WING - Customer Experience & Analytics Lead

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Project Management
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GS Global Services
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19000007N8 Requisition #
Thanks for your interest in the Nokia WING - Customer Experience & Analytics Lead position. Unfortunately this position has been closed but you can search our 2,510 open jobs by clicking here.

Qualifications

 

Experience Required:

  • Experience in the domain of data analytics
  • A passion for delivery of the highest quality customer and user experience
  • Ability to draw conclusions from data and  develop and communicate insights needed to advise  technical and business leaders.
  • Experience of Customer experience measurement and management and mapping to customer journeys
  • Driven and focused, deliver a high level of performance. Analytical.
  • Excellent analytical and quantitative skills; strong bias towards data-based decision making
  • Process orientated with excellent problem-solving skills
  • Strong communication and collaboration skills, with a proven ability to work across functions and influence senior leaders
  • Communication and presentation skills and experience in customer facing roles
  • Understanding of IoT industry verticals and industry applications 

 Educational Requirement:

  • Educated to degree level in a relevant subject, backed by extensive industry experience in the required discipline

At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

 

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Nokia is an equal opportunity employer that is committed to diversity and inclusion. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.