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IT Technical Engineer Conga CPQ

Information Technology
ST Strategy & Technology
2100000FU4 Requisition #

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.


The team you’ll be part of

Strategy and Technology lays the path for Nokia’s future technology innovation and identifies the most promising areas for Nokia to create new value. We set the company’s strategy and technology vision, offer an unparalleled research foundation for innovation, and provide critical support infrastructure for Nokia.


Job Description

Nokia is a key supplier to help operators on their transformation journey to Telco Cloud business. To drive Nokia’s and our Customers success Nokia requires highly effective internal capabilities across Marketing, Sales, Pre-Sales / Tendering and Post-Sales Service customer engagement, digitally and face to face. 

The Design and Realization of such Capabilities will be executed in Nokia’s global “IT Business Applications” department. The “Commercial IT” team there is seeking innovative and passionate solution specialists who share our vision of bringing excellence in all of Nokia’s Digital Customer interactions with specific focus on CPQ (Configure-Price-Quote) transformation. 

Your ability to bring your vision and concepts to life will not only be welcomed but celebrated. You will be creating high quality, interactive prototypes that will be seen and used daily by thousands. You will be working with a highly driven team that has delivered countless successful solutions to external and internal customer teams around the world. 

We are seeking innovative and passionate Solution Experts, who share our vision of bringing the power of cloud computing to enterprises and are willing to work in cooperation with business representatives, process owners, stakeholders managers and IT partners to pro-actively understand and capture business functions’ needs and translate them into IT requirements. 

If you're passionate about innovation, come help us to revolutionize how Nokia collaborates and communicates with our customers. The Commercila IT team will be responsible for successfully creating enterprise Digital Customer experiences using Salesforce.com and Apttus solutions and services and integrating Salesforce.com with other enterprise systems and Application Exchange partners. Ideally, you have knowledge of CRM and CPQ processes and solutions and hold certifications of Salesforce.com and Apttus CPQ or Order Management module.


What you will learn and contribute to

Technical software expert, executing software development including research, design, programming, and testing of operating or new software. Supporting business and IT to adapt digital technologies faster and to improve application or solution performance.

  • Analyses technical requirements and translates them into implementable SW designs and configurations. Evaluates possibilities with different technologies and platforms

  • Analyzes ideas and demands for technology and architectural fit and provides technical estimates that can be used by program owner for cost / benefit analysis. Codes, develops, builds, modifies, configures and proposes detailed technical solutions utilizing existing or new technologies

  • Follows agile and/or PM practices

  • Aligns the implemented solution that it is in line with the solution design

  • Provides production support right after go-live

  • Analyzes and studies complex systems requirements and troubleshoots and resolves issues in existing software or solution

  • Prepares software design, configuration and technical implementation documentation

  • Participates in prototyping, pilots and PoC’s

  • Takes care of solution integration and provisioning

  • Designs and implements system security

  • Connects and automates data sources, along with building visualizations

  • Proactively follows the digital market technologies and trends and innovations

  • Provides technical guidance for projects or solution designs

  • Develops, builds and deploys solution configurations based on tool knowledge and deep technical and software programming and coding skills

  • Tests software and is responsible for the quality of software development and deployment. Performs automated and manual tests to ensure the software created by developers is fit for purpose. Handles test planning, risk mitigation and prevention of software issues


Your skills and experience

  • Bachelor’s degree or engineering degree in Telecommunications/Information Technology/Computer Science or equivalent

  • 4-6 years’ experience in a comparable role

  • Admin Salesforce.com and Conga CPQ Product Certifications

  • Scrum Master Certification

  • Experience in working with Agile methodology

  • Business orientation and good understanding of Nokia organization and processes, previous experience in Pre-Sales and Customer Relationships Management or Configure-Price-Quote preferred

  • Ability to drive, strong influencing skills and lead without formal power and line authority

  • Sound methodical skills with attention to detail and process requirements

  • Capability to multi-task and prioritize to ensure timely deliveries

  • Comfortable with working with multiple stakeholders in a multi-cultural environment of a global matrix organization with sensitivity and partnering

  • Excellent presentation, networking and communication skills

  • Problem Solving

  • High energy, initiative, enthusiasm and persistence

  • Fluent written & spoken English

  • 5-7 years experience in Salesforce platform

  • Experience with Test Automation


What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.


Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

  • One of the World’s Most Ethical Companies by Ethisphere

  • Gender-Equality Index by Bloomberg

  • Workplace Pride Global Benchmark

  • LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

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Nokia is an equal opportunity employer that is committed to diversity and inclusion. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.