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IT Solution Owner for Workflow

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Information Technology
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NOPS Nokia Operations
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19000002LJ Requisition #
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Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things. 

Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.

Nokia is an equal opportunity employer that is commited to diversity and inclusion.

At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.



Our Nokia Information Technology organisation is looking for 

 a Solution owner for Workflow management


 

 

Main Responsibility Area:


Provide process and system expertise in IT and business development initiatives.


Translate business requirements into Functional and non-functional requirements and then into system solutions


Evaluate how business requirements can be fulfilled with standard SW application capabilities, analyse if missing features in regard of business


requirements will be in coming system Releases as standard solutions to fulfil these Business Requirements.


Ensure a proper end to end understanding of the solution architecture, ensuring alignment with other solutions and projects.


Proactively analyse digital SW application capabilities and features and evaluate business potential and value for company.


To support development initiatives from the organization and provide 3rd tier support on the workflow concepts and solutions..


To create training material and initiate/execute global process concept updates with concept responsible Solution Owners.


Main activities


Capture and analyse business requests and requirements, ensure the requests coordination according to IT processes.


Ensure that business and user requirements are captured so that they represent the user needs.


Propose, create and define solutions best fitting to the business problems/needs and ensures that solutions are analysed and planned properly.


Supports creation of feature, architectural and solution documentation.


Supports key IT stakeholders in defining the process and IT capability development portfolio together with Business stakeholders.


With support from other IT functional roles, participates to investment proposal preparation and business case creation (including preliminary high level quotations with Nokia IT Partners) (including relevant business & IT value impact).


Understands dependencies in solution design like costs, schedule, quality. Ensure timely, and cost-effective implementation options.


Accountable for the solution design and architecture alignment together with Enterprise/Solution Architecture.


Creates project proposals for PM0 / Phase 0, and can participate overall project execution or guide external project team.


Can also act as a Project manager for project if applicable.


Contribute to supplier selection evaluation.


Support solution deployments and executes testing.


Support security assessments and use phase issues /preparation.


Find and propose improvements/corrective actions for issues occurring during the use phase.


Support stakeholders in end user training development and delivery.


Create and maintain respective training materials and ensure training to key users. May support in respective change management activities.


Accountable for proper technical solution documentation creation in relation with the Nokia IT Partners


Participates in prototyping, pilots and PoC’s


May also have parallel or supportive project role, e.g. “Product Owner”, “Scrum Master”, or “Development team member” in agile projects, for ensuring continues improvement.



Qualifications 


- Strong Order to Cash process understanding

- Deep, technical understanding of Workflow technologies

      Camunda Enterprise Solutions

      PEGA Solutions

      Workfusion
      Zina

- Workflow solutioning and configuration capability.

- BSc or MSc in relevant field

- 3-7 years of relevant experience

- Understanding Cloud-concepts like PaaS, IaaS and SaaS, Mobile concepts, architectures, and standard deployment models

- Capability to validate and evaluate system solutions, design and propose alternatives from process-, change-, business viewpoints to best implement standard solutions

- Comfortable with agile, DevOps and waterfall methodologies, with an understanding of how to make trade-offs between cost, schedule, scope and quality within each of the methodologies.

- Can guide external project teams.

- Ability to interact with business stakeholders in order to fully understand the business requirements to be solved



Technical background and experience:

· Solid technical background to successfully turn business requirements to system solutions

· Ability to understand the process and solution architecture E2E across multiple technologies.

· Understanding Cloud-and Mobile concepts, architectures, and standard deployment models and evaluate SaaS partners e2e-output and quality

· He/She is able to manage vendor standard releases, prepare for the Release value assurance and Release upgrades.

· Understands/assesses the solution design, digital platform capabilities & customer experience

· He/She is able to do some exceptional configuration for fast time-to-market

· He/She is able to enrich business process domains by designing individual, highly flexible cross-platform solutions (mobile, big data/analytics, workflow, automation)

· Proactively evaluate business value that standard platform can bring

· A basic knowledge of data science, visualization, automation and analytics tools.

· Experience in evaluating the change management impact of a proposed solution

· Language; fluent English



Skills:

An active team player with analytical skills and interest to information technology and software development.

Raises innovative ideas, takes initiative and uses thorough problem solves techniques.

Good communication and presentation skills in English.

The ability to pursue towards a thorough understanding of the different needs of the business.

Excellent stress handling skills and the ability to keep focused on the essential. Acts with independence and discretion in routine matters.

Makes decisions that affect own work.

Passion and energic to the new system technology


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Nokia is an equal opportunity employer that is committed to diversity and inclusion. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.