IT Release and Deployment Manager
Highly independent and self-directed individual capable of working with minimal supervision
good understanding of complex IT environments and factual and theoretical knowledge to identify and retrieve information
Deep experience in ITIL process management
Excellent management and coordination skills with a proven track record of successful collaboration with Change Management
Able to act in and to coordinate people and stakeholders in a multidisciplinary and multi-cultural environment, including external IT providers, Nokia IT technical teams, as well as technicians from business areas
Strong communication skills both written and verbal with the ability to translate and mediate between different parties from a more technical/architectural design language to non-architectural experts and further project members
Excellent report writing, documentation/knowledge management and organizational skills
Excellent influencing skills
Ability to think strategically in terms of culture and behavior, business processes and technology and tools
Good appreciation of customer needs at both operational and strategic levels and the ability to mediate and guide within potentially conflicting requests with regards to their respective needs as to which changes to prioritize into future releases and deployments.
Degree in Engineering, Computer Science or related field from recognized university
At least 5 years of experience in leading Release and Deployment Management activities in complex technology environments
ITIL V3 foundation /intermediate certification
DevOps / Continuous Delivery Experience
- ITIL V3 expert certification
- DevOps/Continuous Delivery Certification
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