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Information Technology
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NOPS Nokia Operations
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1900000AD3 Requisition #
Thanks for your interest in the IT Regional Solution Owner, EMEA position. Unfortunately this position has been closed but you can search our 2,710 open jobs by clicking here.

Must have:
  • Master's or bachelor’s degree in Engineering, Telecommunications, Computer Science or equivalent field;
  • Knowledge and understanding of communication and telecom expense management services;
  • Capable to understand complex requirements for the services in scope, and translate them into processes, improvement plans and built into a solution;
  • Experienced to coordinate service management in cross functional organizations
  • Knowledge of the ITIL service lifecycle and in specific, service operations;
  • Capable to manage the costs of IT service in the assigned region, including volume management and spend control;
  • Excellent verbal and written English language and communication skills;
  • Eager and capable to work in a global multi-cultural team and to develop him/herself;
  • Strong customer focus;
  • Drive to deliver results, “getting things done” attitude;
  • Honest, working with integrity and building trust;
  • Excellent verbal and written English language and communication skills;
  • Good presentation skills.
 
Nice to have:
  • Capable of building operational relationship with Communication Service Providers;
  • Being familiar with communication services contract terms and conditions, various invoicing models and subscription plans of mobile operators will be an asset;
  • Experience in managing projects, like mass vendor changes, transition and transformation of services
  • Experience with user care systems (i.e. SNOW)
  • Analytical thinking skills
  • Capable to work as part of the globally dispersed team

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