IT Data Analyst & Reporting Manager CMDB & SI Tools
Highly independent and self-directed individual capable of working with minimal supervision
- Able to work in a matrixed organization with people distributed globally
Exceptional interpersonal and organizational skills with ability to communicate effectively with both technical and non-technical stakeholders.
- Strong problem-solving skills
- Excellent verbal and written communication and presentation skills
- Reporting and Analysis
- Cloud computing/edge clouds
- Data analytics
- Software programming languages
Excellent knowledge and hands-on experience with data warehouse and database technologies
Exceptional understanding and hands-on experience with data modeling
Data mining / business intelligence experience, preferred
Degree in Engineering, Computer Science or related field from recognized university or equivalent
At least 5 years of experience in ServiceNow, Solid knowledge & hands-on experience in ServiceNow (Platform & Product line implementation)
At least 5 years of experience in CMDB data modeling & design, auto-discovery
Practical experience with Power BI or other data reporting tools
- Implementation of complex CMDB database
Agile development methodologies
- Practical knowledge of ITIL processes
ITIL V3 foundation certification
Practical experience with ServiceNow and Azure, preferred
- Certification in one or more relevant database development technologies
- Six Sigma
Nokia is an equal opportunity employer that is committed to diversity and inclusion.
At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.