IT Configuration Manager
> 3 Years’ experience in Configuration management
Experience in Configuration management based on ITIL
Track proven experience as Solution architect in multi technological environments in global companies
Able to act in our multidisciplinary and multicultural environment on all levels
Highly independent and self-directed individual capable of working with minimal supervision.
- Highly experienced in ITIL process management
Able to steer and coordinate people and stakeholders in a multidisciplinary and multi-cultural environment
Very strong communication skills both written and verbal, excellent report writing and organizational skills.
- Excellent influencing skills
Ability to think strategically in terms of culture and behavior, business processes and technology and tools
Good appreciation of IT needs at both operational and strategic levels
interpersonal, communication, consultancy, negotiation and training skills;
practical and analytical problem-solving.
Minimum Qualifications:
Degree in Engineering, Computer Science or related field from recognized university
At least 3 years working in Configuration Management support roles
At least 1 years’ hands on experience with IT Service Integration Tools (ServiceNow, UPM-X, EISEB)
Ability to execute and configure ServiceNow Reports
Proficiency in the use of Microsoft office tools is a necessity (Include PowerBI)
Excellent presentation skills
ITIL V3 foundation /intermediate certification
Preferred Qualifications:
- ITIL V3 expert certification
- Six Sigma
Nokia is an equal opportunity employer that is committed to diversity and inclusion.
At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.