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IP Service Router Lab Technologist

📁
Applied R&D
💼
ION IP Optical Networks
📅
19000009YH Requisition #

 

 
The ION Service Router Software QA team is seeking highly motivated individuals to join our team in delivering enhancements to the world's highest quality internet router.
As a member of the team, you will work with talented software developers and testers who really care about a high quality product.  The organization is fairly flat with emphasis on productivity rather than meetings and status reporting.  Ownership and accountability are fundamental values, where you are expected to deliver on commitments and take responsibility for mistakes.
The Lab Technologist will work under the guidance of the Service Router lab prime, performing various duties such as:
 
 Hardware Inventory & Shipping
  • Central tool for inventory tracking (serial numbers, loaned equipment, repairs, etc)
  • Find equipment for engineers
  • Manage upgrades, repairs (do some simple repairs; tracking what's out for repairs)
  • Identify to management what we're short of (based on requests from engineers)
  • Proper storage and ESD
  • Deal with new equipment
  • Use internal tool for shipping RMA
  • Be responsible for international shipments for Nokia and 3rd party customers  
 Odd jobs for engineers.  Handle short term requests (interrupt driven).
  • Build custom PC’s, install CentOS, and create Linux servers
  • Cabling and building basic topologies
  • Troubleshoot various issues with network and equipment
  • Assembly and mechanical work for hardware labs
  • Configuring terminal servers, APC’s, and cabling topologies for testbeds/infrastructure
  • Installing and powering new equipment for test beds (-48V DC Relays)
 Keep the lab running smooth.
  • Sniff the network to keep it running well.  Find inefficiencies / problems and fix.
  • Keep benches, cabling, etc neat and clean.
  • Find preventative solutions.  E.g., UPS backups for key servers; watch power utilization
  • Be the enforcer re. expensive hardware sitting on benches, improper ESD procedures, safety problems
  • Lab growth / planning; work with lab services group on infrastructure issues
  • Maintain a web page with troubleshooting tips; procedures
  • Find / implement ways to improve the lab
 Organize and monitor test setups for engineers
  • Find needed equipment and help setup test nodes in the D&Q labs (typically thermal testing, but could be EMC/ESD, safety, etc).
  • Monitor the performance of these nodes during long-duration tests, and report anomalies to the supervising engineers.
  • Collect and report on test results.
  • Tear down stations when complete and return equipment back to the owners
 
 
Qualifications:
  •  Strong communicator servicing an R&D team
  •  Strong troubleshooting skills
  •  Strong sense of ownership and accountability
  •  Works well in a team
  • Linux/Unix operating systems installing servers, creating users, groups, and permissions
  • Windows Servers, installing DNS and Active Directory, and creating Group Policies
  • Familiar with networking tools, ie. TFTP, FTP and Wireshark
  • Basic training in cable architecture and repair

Nokia is an equal opportunity employer that is committed to diversity and inclusion. At Nokia, employment decisions are made regardless of sex, gender identity or expression, sexual orientation, race, ethnic origin, color, creed, religion, national origin, citizenship, age, marital status, physical or mental disability, genetic information or ancestry, protected Veteran or military status, or other characteristics protected by law.

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Nokia is an equal opportunity employer that is committed to diversity and inclusion. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.