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19000004OY Requisition #
Thanks for your interest in the Hub Manager - Brazil position. Unfortunately this position has been closed but you can search our 6 open jobs by clicking here.

Hub Manager, Brazil


Purpose of the role

  • Managing Nokia Hub/Distribution center in Sao Paulo Brazil.
  • Hub Manager is responsible of managing the Hub/Distribution Center operational and financial performance by ensuring LSP has sufficient capacity according to the forecast provided by Nokia and the LSP is meeting contractually agreed KPI’s and Service Levels.
  • Working with the BG’s on product portfolio’s, Inventory & capacity management
  • Aligning processes and maintain work instructions & business continuity plans
  • Ensure customer specific requirements are understood and met

 

Main Responsibility Areas


Logistics Service Provider Management

  • Local LSP relationship management with HUB LSPs &Transportation LSPs
  • Ensures that LSP receives all needed information & training about Nokia, processes and tool infrastructure, e.g. Nokia working instructions 
  • Maintains IM master tool for Hub LSP staff regarding Nokia ID and SAP accounts
  • Moderates co-operation between HUB and Transportation LSPs and being mediator in escalation cases

 

Hub Operations Management

  • Ensures Hub service levels and capabilities are met
  • KPI Management
  • Responsible for internal and external reporting
  • Responsible for minimizing Pack & Hold inventory
  • Responsible to provide monthly order-line forecast for the Hub to LSP
  • Responsible for total cost management
  • Ensures that all Nokia processes and guidelines are fulfilled
  • Responsible for Customer Complaint Management
  • Executes regularly quality self-assessments in the Hub
  • Escalation point for second level Hub related problems
  • Continuous Improvement – Process performance and quality control as member of Daily Kaizen Teams - Implementing initiatives to deliver improvements/savings

 

Process Management

  • Drives continuous improvement
  • Contributes in development of Nokia processes
  • Deploys new processes, process changes and new tools
  • Ensures results for agreed KPIs and annual plan actions
  • Participate to strategy and annual plan creation
  • Communication
  • Hub processes & business continuity plans 
  • Create, collect and coordinate development actions within Hub

Position Requirements

Skills and experience needed

The successful candidate should be degree educated with at least 5-7 years of experience in logistics / supply chain management with a track record of process, cost management and leadership

  • Understanding of Nokia supply chain policies, E2E processes and tools
  • Understanding of own Process area
  • Understanding of LSPs and logistics partners
  • Good networking and influencing skills
  • Team Leadership and line management experience
  • Competencies in warehouse & hub management, Costing & Pricing
  • Understanding of Customer / project business of Telco’s
  • Understand and apply Operating model
  • Ability to self-motivate and prioritize work activities / lifelong learner
  • Experience of Lean / Kaizen

 Main Interfaces

  •  Market Operations (Customer facing)
  • Business Groups (Product)
  • External Partners / LSPs across multiple countries
  • Procurement
  • F&C

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