HR OPS SPECIALIST
- High English level (speaking and reading) is a must
- Portuguese language domain is desirable
- Experience working on Shared Services organizations (desirable)
- Experience supporting customer calls or being part of call center organizations, customer service experience (desirable)
- Experience supporting process improvement projects (desirable)
- Experience in vendor management, evaluation of service, metrics (desirable)
- Experience working with vendors as background check providers, relocation, immigration, and other HR service providers
- Experience in employees´ benefits administration (highly desirable)
- Experience using HR Systems: Taleo, SAP and Success Factor HRIS
- Intermediate Excel Skills is a Must
- Knowledge in local legislation of any Americas country
- Experience participating in HR harmonization projects, and HR operation team implementation is a Plus
- Customer Service oriented
- Good Team work and communication Skills
- Structured thinking and problem solving oriented
- Results oriented
- Accountability
- Self-motivation and initiative
- Time management and effective planning
- Operational work environment
- Ability to work under tight deadlines
- Ability to work in virtual and diverse teams