HR Excellence & Projects Lead
Thanks for your interest in the HR Excellence & Projects Lead position.
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We are looking for a process-oriented bilingual (English/Spanish) person with experience on customer service and being part of shared service organizations.
Requirements:
- High English level (speaking and reading) is a must
- Experience working on Share Service organizations or Experience supporting customer calls or being part of call center organizations
- Experience supporting process improvement projects
- Intermediate Excel Skills is a must
- Knowledge in local legislation of any Americas country
- Knowledge in global mobility is a Plus
- Experience participating in HR harmonization projects, and HR operation team implementation is a Plus
- +10 years of experience related to HR matters, project management and/or shared services organization
- English level advanced
- Desirable PMP/IPMA certified
- Knowledge in process management and expertise in process improvement methodologies
- Experience in shared services organization preferable in HR services
- Desirable knowledge and experience in HR Tools (SAP, Success Factors, others).
- Results-oriented
Skills:
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Good Teamwork and communication Skills
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Time management and effective planning
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Self-motivation and initiative
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Customer Service oriented
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Operational work environment
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Ability to work under tight deadlines
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Ability to work in virtual and diverse teams
