Head of Digital and Social Media
Background/Experience:
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10-15 years relevant marketing and online experience, motivating a diverse team; global experience is a plus
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Strong grounding in technical skills and understanding of the telecommunications industry, players and needs
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Expresses company’s brand, culture and values
Skills:
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Experience with both B2B and B2C website design and development, with a focus on enabling demand generation through advanced customer journeys, website personalization, and implementations of data-driven website strategies
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Deep social media technology and industry understanding
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Familiarity with global data security and compliance regulations such as GDPR
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Strong understanding of translating customer journeys into key digital channels, engagement, and content strategies
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Demonstrated leadership leveraging data, segmentation, and audience-based targeting approaches on all digital channels
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Excellence in process definition, from the re-engineering of web development processes to content management lifecycle
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Sufficient technology and industry understanding
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High ethical standards; able to manage very confidential information and projects
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Self-starter and strategic thinker
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Strong communication, project management and analytical skills
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Ability to communicate crisply and clearly, as appropriate level
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Able to work effectively in a rapidly changing and demanding virtual environment across time zone
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Collaborative work style with a bias for action
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Able to influence others to support decisions
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Strong results orientation and business driven mentality
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Good interpersonal skills to work as part of a team combined with ability to engage with senior leaders
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Good interpersonal skills to work as part of a team combined with ability to engage with senior leaders