Fault Management Engineer
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Job Description : JG 06
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Job description : Perform the management of both reactive root-cause analysis and proactive trend analysis within telecom. Management of the Major Incident Management (MIM) process and ensure adherence of the process and escalation requirements within the various support and delivery areas.
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Education qualification : BE or equivalent
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Experience : 5-7 Yrs.
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Certification (If any): Not Mandatory but IT Certifications like ITIL, CCNA, JNIE etc would be useful.
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5 must have skills/ knowledge :
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Sound technical knowledge across the Telco domain with core competency on NSS/BSS/TX domains in Multivendor environment
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Knowledge of GSM Architecture
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Very good understanding and awareness of Telecom Operations, process and procedures.
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Strong individual with the ability to communicate and negotiate at all levels.
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Good organisational skills and the ability to motivate people across the organisation to provide solutions
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Demonstrable customer management / service skills
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Technical Responsibilities :
* Responsible for Reactive Fault analysis, Trace and Logs Analysis.
* Working Knowledge of Nokia BSC and RNC
* Good Working Experience and understanding of Huawei BSC/RNC 6910 & 6900 and BTS/DBS 3900 and good experience of Ericsson BSC/RNC, EVO nodes
* Working Knowledge Nokia, Ericson, Huawei/ZTE LTE nodes and SRAN
* Coordination with NPO , Fault Management and Alarm Management Teams
* Emergency handling & Corrective Maintenance in the network.
* New Features Implementation
* Coordination with NPO , Fault Management and Alarm Management Teams
* Emergency handling & Corrective Maintenance in the network.
* New Features Implementation
* Radio NOC operations and Working Knowledge of Ericsson BSC/RNC , LTE and SRAN, EVO BSC is plus
* Exposure in configuration management
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Skills Required :
* Experience on Huawei BSS
* Understanding of complete call flow in GSM system and Channel Concept
* Hands on experience on BSS nodes 2G/3G/4G BSC / RNC / SRAN
* Very good concepts in CCS7 signaling
* Knowledge on protocol level of CCS7, ISUP, SCCP, TCAP, MAP etc.* Working knowledge on radio nodes of ZTE is a plus.Maintenance Operations –*Undertaking corrective & preventive maintenance for trouble-free operations with maximum machine up time & efficiency
Please Note: Candidate should be willing to work into 24*7 environment and should be able to handle work pressure calmly
