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Enterprise Customer Solution Architect

CX Customer Experience
2100000A5S Requisition #

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. 

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.


The team you’ll be part of

The Customer Experience organization provides a common interface to customers including account and relationship management, acting as the voice of the customer internally and creating demand across our business groups. While bringing deep understanding of local markets for our customer, the CX organization ensures strong alignment between sales and delivery teams.

As a member of Enterprise Sales, for our Customer Experience organization, you will be part of a team whose objectives are to deliver in an environment where openness, trust and autonomy are encouraged. You will work in a collaborative environment, with frequent exchanges with your teammates on the progress and challenges.

Come and join us in this exciting opportunity to work in the ever-changing Telecommunication Industry.


What you will learn and contribute to

As the Customer Solution Architect, you will:

  • Define solutions to assist the industries on their path to digitalization and Industry 4.0.
  • Engage with enterprise and government agencies to help positioning solutions spanning from private wireless (4G, 5G, unlicensed) to transport network (IP/optics, micro-wave) as well as our software portfolio (cloud, orchestration, analytics platform…)
  • Represent the entire Nokia End to End (E2E) product and services portfolio with specialized technical knowledge or subject matter expertise in one or more technical areas.
  • Directly contribute and be measurable in sales results quarterly and annually, in the form of Order Intake (OI) and Revenue contribution (REV).


Your skills and experience

You have:

  • Minimum 3 years of experience in the telecommunications industry.
  • Minimum Degree in Bachelor of Engineering/Computer or Related courses.
  • Deep expertise in one or more given relevant technical areas (Radio, Core, IP etc.).

It would be nice if you also had:

  • Hands-on experience in POC setups in a Wireless & Edge Cloud.
  • Prior experience of broad telecom technologies or system level architecture.
  • A challenger with a technical sales mindset.
  • Creative and out of box thinking in adapting the solution to meet the outcome of customers.
  • Self-motivated, passionate individual who thrives in customer facing business development environment.


What we offer

  • Exciting prospect at the key transition period of the industry in adoption of 5G and Cloud for Industrial transformation
  • Hands-on knowledge and experience to participate in key initial concept development
  • Developing customer facing skills, especially honing Technical Sales experience
  • Active participation in leading E2E technical discussions with customers and internal stakeholder

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.


Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

  • One of the World’s Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark
  • LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

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Nokia is an equal opportunity employer that is committed to diversity and inclusion. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.