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Customer Services
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NSW Nokia Software
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1900000D5W Requisition #

Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things.  Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.   

 

General Purpose of the Role 

 

Domain Architect position focused on being a Subject Matter Expert in the services delivery team for device management product portfolio for Nokia Software business group. Device management products includes Home Device Manager (HDM) , a device management platform for fixed line devices and Connected Device Platform (CDP) is a device management platform which provide large enterprises to effectively, efficiently, and securely manage a wide range of devices across multiple domains like Mobile, IOT and M2M.

 

Key Responsibilities / Functions:


  • Provide technical subject matter expertise in the Device Management space
  • Engage with customer to understand, analysis the deployment requirements and provide technical guidance to formulate the solution
  • Provides technical expertise to Customer on ongoing business operations on device management
  • Protects and furthers the Company’s excellent service reputation.
  • Self-starter: Scopes and defines tasks, schedules and delivers on time with quality delighting customer
  • Researches and follows up on technical issues related to deliverables; informs, communicates and trains associates
  • Proactive, self-driven and motivated to learn
  • Eager to step outside the comfort zone and take on challenges.
  • Not afraid to question and challenge things in the pursuit of continuous improvement
  • Person who thrives on technology and learning new areas in the Device management and IoT space
  • Lead by example by producing high quality deliverables and solutions
  • Excellent communication skills, able to articulate things easily, should be able to lead a technical discussion with customer

 

 Location: Candidate should be located in: Murray Hill, NJ; or Austin, TX.

Required Minimum Qualifications: (Education, Technical Skills/Knowledge)   

  • Bachelor's degree or equivalent experience required, Master's degree in Computer Science or related field is preferred
  • At least 6 years of experience within areas of professional services, systems engineering, architecture, product deployments
  • Experience managing and prioritizing multiple tasks and work both independently and as part of a team
  • Must be able to manage deliverables in ambiguity and work with the team/customer in charting a course/resolution path forward
  • Knowledge and experience with the professional services project lifecycle (scoping, requirements, construction, QA/test), experience working in a fast paced agile environment is a plus
  • Overall 6+ years of experience in at least two of the following domains
    • J2EE (Java, JSP, Servlets) with one of the following application servers (Weblogic, JBOSS, Websphere)
    • HTML, XML, DHTML, JSON, JavaScript (including jQuery UI library, functional objects, state machines)
    • Web services, BIRT, EJB, REST, Oracle DB, PL/SQL, NoSQL, BigData querying and other related technologies
    • Networking (knowledge of communication protocols, TCP/IP, SSL, HTTP, Routing, etc)
  • Should have 3 years’ experience in RDBMS. PL/SQL
  • Should have 1 year of development support experience.
  • Should have a go-getter attitude, should have analytical thinking,
  • Should take ownership of work assigned and deliver with utmost standard.
  • Experience in following domains
    • MS Office Suite with expertise in Excel and Powerpoint
    • Data analysis and inference skill to pin point trends, pattern and present analysis to customer
    • Source control systems (CVS, SVN etc.) and build related tools
  • Prior experience with Nokia DX products (CDP, SMP, HDM, MAS/HAL) or OMA-DM/TR069/LWM2M device management protocols is a huge plus.
  • Programming experience and Oracle/Reporting/Business analyst experience a plus
  • Excellent negotiation, communication, customer interfacing, leadership and management skills
  • Ability to travel.
Nokia is an equal opportunity employer that is committed to diversity and inclusion. At Nokia, employment decisions are made regardless of sex, gender identity or expression, sexual orientation, race, ethnic origin, color, creed, religion, national origin, citizenship, age, marital status, physical or mental disability, genetic information or ancestry, protected Veteran or military status, or other characteristics protected by law.

 

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Nokia is an equal opportunity employer that is committed to diversity and inclusion. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.