Customer Solution Architect
Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.
The team you’ll be part of
The Cloud and Network Services business group is a growth engine for Nokia. As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.
Enterprise Solutions is a business unit within Cloud and Network Services, which addresses mission and business-critical networking requirements for asset-intensive industries. We build hyperscale cloud and private networks for our customers, and serve private enterprises in the webscale, transportation, energy, manufacturing and logistics industries as well as public sector governments and cities. Nokia's enterprise portfolio supports our Future X for Industries network architecture combining secure high-performance, ubiquitous access and intelligent IP/optical networks with agile multi-cloud-enabled solutions, analytics-driven digital value platforms and business applications to help drive and support industrial automation.
What you will learn and contribute to
We are looking for a Customer Solution Architect to support our partners and enterprise customers in designing customer specific solutions with Nokia Digital Automation Cloud (NDAC)
As part of our team, you will be responsible of the e2e Solution support for the specified Nokia DAC partner/customer deliveries:
- Overall NDAC solution support, support to radio and IP network design and customer input collection based on planned use cases
- Creation of customer specific low level design and solution documentation
- Supporting installation, pre-configuration, testing of the complete solution (radios, edge core, IP switch, SIMs, applications), integration and e2e performance optimization remotely or on customer sites
- Solving complex network problems and configuration issues during project deployments, applying knowledge and experience to determine root cause
- Remote support sessions, guidance and hands-on trainings
- Close collaboration with partner's and Nokia's customer solution architects and project managers
Your skills and experience
You have:
- BSc/MSc Degree in Telecommunication/Computer Science/Computer Engineering or related competences
- Good telecom 5G/ LTE knowledge, IP networks, IoT devices and cloud technology knowhow
- Experience in network design (radio and IP) and deployments
- Customer first attitude, pro-activeness and "can do" -attitude
- Excellent collaboration, communication and presentation skills in English
- Ability to manage complexity
- Good influencing skills
- Motivation and desire in continuous self learning and development
It would be nice if you also had:
- Hands-on experience in Nokia 4G/5G radios/packet core/switches/industrial applications or devices deployment / delivery
- Experience in IP networking
- Experience in solution testing and integration
- Experience in performance test tools and troubleshooting
- Ready to travel
What we offer
You will be a part of passionate and innovative team enabling digital automation to become reality for our customers. You have an opportunity to work in cross-functional projects in a very fast developing and fully global environment.
Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:
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One of the World’s Most Ethical Companies by Ethisphere
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Gender-Equality Index by Bloomberg
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Workplace Pride Global Benchmark
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LGBT+ equality & best place to work by HRC Foundation
At Nokia, we act inclusively and respect the uniqueness of people.
Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a tem where you will feel included and empowered to succeed and great the growth business.
