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CNS Cloud and Network Services
21000003PE Requisition #

Come create the technology that helps the world act together. 
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.


The team you’ll be part of
As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.


What you will learn and contribute to

Nokia Cloud Network Services (CNS) Asia Pacific Global Business Center is seeking a pre-sales professional with OSS expertise to manage our Digital Operations portfolio for South East Asia market. The OSS expertise is required across service & network orchestration, fulfilment, inventory, assurance, and closed loop automation to manage customer-facing subject matter expertise and drive solution strategy to close deals.

You will have a great opportunity to be part of Telco’s OSS transformation programs, access to different department heads and occasionally C-Level. You are expected to make an impact on how well Nokia serves our customer because you will be the person defining the solution based on the customer needs.

The job position is to be filled as a local hiring in Singapore or one of the neighboring countries part of South East Asia. Other locations including Oceania or Japan may be discussed as well based on the candidate current location.

The position has the following core responsibilities:

  • Lead CNS Digital Operations go to market & offer strategy: assess customer RFP or input documents, define solution and adapting Nokia blueprints to customer needs. 

  • Bring and maintain subject matter expertise on our Nokia Software Digital Operations products (Nokia Orchestration Center, Nokia Assurance Center, Unified Inventory). 

  • Lead discussions on technical requirements and resolve gaps with Product Managers and System Engineers to ensure customer requirements can be met. 

  • Establish trusting relationship with customer. 

  • Lead customer technical engagements, understanding customers’ business pain points, requirements and KPI’s. 

  • Participate and elaborate the creation of business value realization/business case for technology and architecture proposed to customers

  • Guide and review technical offer deliverables: SoW, SoC/Point by point Responses, BoQs. 

  • Drive and document overall deal solution strategy (product and services), interface with Product Managers & Services Pre-Sales, to drive optimal scoping & cost structure to ensure competitivity and future up-sells. 

  • Support the sales team in bid defense planning and lead CNS technical presentation to the customer. 

  • Lead PoC/Trial proposals, including definition of trial scope, architecture and use cases. May participate in the delivery of the trial itself by implementing/defining the design of use cases

  • Work with program management and delivery teams for knowledge transfer of customer project from pre-sales to post-sales.

  • Participate in account planning and revenue funnel reviews with sales and commercial management teams.

  • Participate in periodic reviews with Digital Operations Leaders to provide status of key opportunities, wins/losses feedbacks and identified Digital Operations product/services gaps.

  • Strictly adhere to the published NOKIA sell & CNS processes. 

  • Travel to customer meetings and related business activities can be up to 2 to 3 days a week in assigned territory.

This job description list of responsibilities can be modified, added, or negated at any time by your supervisor.


Your skills and experience 

  • Minimum 10 years of work experience in OSS software (product management, professional services, pre-sales, consulting or similar). 

  • Technical knowledge on OSS aforementioned capabilities as well as Cloud/MANO, Fixed & Wireless Networks, Telecom standards (TM Forum, ETSI ZSM etc.), Telecom Protocols. 

  • Tertiary education in Software Engineering, Computer Science, Telecommunications Engineering or similar. 

  • Excellent interpersonal and presentation skills. 

  • Excellent English verbal and written communication skills required.

  • Ability to work under pressure and meet critical timelines. 

  • Creative ‘out of the box’ thinker. 

  • Exceptional work ethic, the ability to work independently, self-motivated, driven and a strong desire to succeed. 

  • Knowledge of CNS Digital Operations portfolio and Services is an advantage.


What we offer
Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.


Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:
•    One of the World’s Most Ethical Companies by Ethisphere 
•    Gender-Equality Index by Bloomberg 
•    Workplace Pride Global Benchmark
•    LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people. 

Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. 
We are committed to a culture of inclusion built upon our core value of respect. 

Join us and be part of a company where you will feel included and empowered to succeed.



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Nokia is an equal opportunity employer that is committed to diversity and inclusion. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.