🌎
This job posting isn't available in all website languages

For Nokia Internal Employee access Log in here

Join us at Nokia to connect the world

Search jobs

📁
Sales
💼
CX Customer Experience
📅
2200000DVT Requisition #

Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. 

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you’ll be part of

The Customer Experience organization provides a common interface to customers including account and relationship management, acting as the voice of the customer internally and creating demand across our business groups. While bringing deep understanding of local markets for our customer, the CX organization ensures strong alignment between sales and delivery teams.

What you will learn and contribute to

As part of our team, you will:

  • Accountable for multiple customers or a single medium customer across multiple portfolios or specific portfolio, carrying independent sales targets.
  • Identifies and develops new business opportunities, in collaboration with pre-sales experts.
  • Constantly interacts with key stakeholders within customers, understanding their objectives, challenges, and remit to increase own effectiveness.
  • Coordinates activities among sales, pre-sales and other functions based on in-depth organizational understanding (Mode of Operations, processes, etc.) and relevant market knowledge, in order to meet business objectives.
  • Participates in pricing strategies and contract negotiations and actively provides useful input.
  • Contributes to the LoA process from business and commercial perspective.
  • Interprets internal and external business challenges and recommends best practices to improve products, processes, and services.
  • Contributes to strategic decisions within own defined scope (account, portfolio, geography, etc.).
  • Solves complex problems based on sophisticated analytical thought and complex judgment.
  • Acts as a professional leader for staff / work team / taskforces, often the most senior and recognized sales professional in a team, who serves as best practice resource.
  • May lead cross-functional deal team with manageable risks and resource requirements.

Your skills and experience

You have:

  • 8-12 years of proven sales experience in a software technology company selling to the Communications/IT industry service provider preferred or vertical segments may be considered.
  • Understand Communications software, with prior employment history in this space selling solutions such as OSS/BSS, Digital Core, Cloud and other related software.     
  • Ability to build C-Suite relationships directly with the customers.
  • Solid business acumen understanding the complexities of business and customer needs.
  • Ability to understand at a high level the technical value proposition and then translate it into a business value position (i.e. consultative sales approach for selling solutions).
  • Ability to bring various teams together and lead a sales campaign.
  • Ability to work/develop the partner ecosystem to enable a stronger go-to-market approach to increase market coverage.
  • Demonstrate ability to close large and complex deals.
  • Should be managing at least > 5 Me annual sales quota and have documented history to have met or exceed targets constantly.
  • Excellent communication, interpersonal and presentation skills.    

 

It would be nice if you also had:

  • Creative ‘out of the box’ thinker
  • Exceptional work ethic, the ability to work independently, self-motivated, driven and a strong desire to succeed.

 

What we offer
Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

  • One of the World’s Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark
  • LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

Previous Job Searches

My Profile

Create and manage profiles for future opportunities.

Go to Profile

My Submissions

Track your opportunities.

My Submissions
Life at Nokia
Explore Employee Blogs
We create the technology to connect the world

Stay in touch with us through our social media channels:

Follow us on Facebook
Follow us on LinkedIn
See us on Glassdoor
Follow us on Twitter

Similar Listings

CX Customer Experience

Seoul, Korea, Republic of, Korea, Republic of

📁 Sales

Requisition #: 2200000CP5

CX Customer Experience

Seoul, Korea, Republic of, Korea, Republic of

📁 Sales

Requisition #: 2200000IUB

CX Customer Experience

Seoul, Korea, Republic of, Korea, Republic of

📁 Sales

Requisition #: 2200000DVQ

Teams at Nokia

See all jobs

Research & Development

See new jobs

Market & Sales development

See new jobs

Corporate services

See new jobs
Nokia is an equal opportunity employer that is committed to diversity and inclusion. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.