Central SME PS Core and MPBN
Thanks for your interest in the Central SME PS Core and MPBN position.
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Skills & Competencies:
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Fluent in English, both written and spoken.
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Make it happen with passion attitude whilst developing end empowering those supporting you
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Customer focused – preferred experience with customer exposure
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Experience in delivering in a multicultural environment, across different countries or organizations
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Bachelor/Diploma in Engineering
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ITIL knowledge with a focus on Incident, Change, Problem and Performance Management
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Decisive and able to influence others for cooperation
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Presentation and negotiation skills
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Broad Multi-Vendor Product knowledge and detailed knowledge in his domain
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Experience in Maintenance, Network Operations and/or Technical Support activities
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PMO/PMI and Six Sigma certification desirable.
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Experience in Network Improvement initiatives and Operational Excellence desirable.
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For the SME to generate success in this role, she/he must fulfill:
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Detailed knowledge of his/her domain.
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Experience of delivering services, Customer facing role preferred.
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Experience as Technical Lead /Operations Manager in Managed Services for a major telecommunications provider an advantage, but similar experience will be taken into consideration.
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Broad knowledge across multiple technologies (e.g. 2/3/4G, transmission, IP , CS core etc.).
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Business Performance Oriented with experience of negotiating KPIs and penalties.
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Matrix management experience, with service delivery from multiple locations.
