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Care Technical Customer Advocate

Customer Services
ION IP Optical Networks
190000014Y Requisition #
Thanks for your interest in the Care Technical Customer Advocate position. Unfortunately this position has been closed but you can search our 2,553 open jobs by clicking here.

- Bachelor degree in a technical field related to Telecommunications

- Fluent in German and English. French/Italian is a plus.

- Strong working knowledge of Alcatel-Lucent Enterprise and IP Routing products.

- Experience working with Core, Access and Enterprise network technologies.

- Experience with networking protocols/solutions. (LAN/WLAN, IP/MPLS, IGP, BGP, IPv6, QoS, …)

- Basic knowledge and experience in network Integration, Test and Migration, and use of test equipment.

- Experience with Remote Technical Support Ticketing Tools (i.e. CARES, Remedy).

- Willing to learn and work with new technologies

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