Cable/MSO America’s Customer Engineer
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Engineering degree, strong academic qualifications in Computer Science, Electrical Engineering, or related Engineering field
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Minimum Five (5) years of experience in Systems Engineering in cable/MSO networking / telecommunications
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NRS II / CCIE / JCIE certification desirable, IP expertise is required
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SCTE DOCSIS Engineering Professional certification desirable. Consultative Experience and knowledge of Cable-Headend CMTS/CM or Access technologies is strongly preferred (DOCSIS, CCAP, MTA, L2/L3 VPN functions, Analog RF spectrum, QoS, Security, Digital video and Multicast, Upstream/Downstream QAM, Channel bonding, CPE Subscriber Management).
- Access technologies (GPON, NGPON2, EPON, 10G EPON, P2P, DOCSIS)
- Network Element management systems
- Project management
- Layer 2/Layer3 protocols
- IPTV video service delivery
- SIP voice service delivery
- Network engineering and network design
- Network integration
- Professional services sales/business development
- Customer relationship management
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Strong communication and technical presentation skills with the ability to influence engineers, customers and executives to become advocates of Nokia products and solutions
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Exemplary organizing and planning skills, managing and prioritizing tasks, and problem solving capabilities
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Proactive, detail and result-oriented, passionate & energetic
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Multiple references