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19000002TP Requisition #
Thanks for your interest in the AVA Support Engineer position. Unfortunately this position has been closed but you can search our 2,588 open jobs by clicking here.

Applicants should have: 

  • 3 years+ working on a customer facing support role focusing on system/data integration, development or implementation of enterprise and/or cloud software;

  • Working knowledge of Agile Software development methodologies;

  • Experience of working with SMACK stack on a public cloud environment;

  • Exposure to platforms built on Python, Java, Scala and Go;

  • Excellent presentation, networking and communication skills (especially in a multicultural environment).Act as expert engineer, leading technical knowledge and training team members;

  • Lead resolution of technical issues, incident troubleshooting and root cause analysis;

  • Advanced troubleshooting, including working directly with cloud and development teams to identify root causes and apply corrective actions;

  • Mobility between support, integration and deployment functions (being expert, will be more used for advanced tasks, and less for regular ticket solving);

  • Act as a technical focal-point for other teams, having also development and cloud skills.


Qualifications: 

  • Degree level qualification in computer science, engineering or other technical subject or equivalent demonstrable experience;
  • Plus: Certification in at least one IaaS technology/provider/stack.

 

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