Apprentice Customer Project Manager

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. 

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you’ll part of

Throughout your Apprenticeship, you will get the knowledge to become a Project Manager and be part of a team of professionals who have been delivering projects and deployment rollouts, for many years. The program is designed to bring you up to speed as customer facing project manager/rollout manager learning in a safe environment with strong support from your line manager, assigned mentor and the project programme manager. In addition, the academic learning will enhance your skills and this will be strengthened by applying them in a live project environment. The UK Network Infrastructure delivery organization is a high-performance team delivering customer projects to all the UK’s main telecom providers. Projects and programmes can run for multiple years or last a few days.

The pandemic has highlighted how important telecoms networks are to society.  Nokia’s Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise.

What you will learn and contribute to 

Are you ready to learn and grow in a career, while making a difference? Are you passionate about creating ultra-highspeed networks? We are looking for a confident, energetic individual looking for a career in Project Management, with a proactive attitude & team player, and of course, a willingness to learn! 

You will learn and contribute under the guidance of the Customer Program Manager and/or Rollout Manager to:
•    Manage the project or the deployment rollout element and propose corrective actions using a standard Project Management Plan 
•    Allocate tasks and priorities as needed
•    Work with people from different departments
•    Manage project actions, issues and risks
•    Make sure that project communication is in place
•    Set up project reports and meetings
•    Contribute to project reviews 
•    Provide standard project documentation

It is envisaged that in 3 to 5 years, you will be leading projects and/or deployment rollouts and be responsible for delivering these for Nokia’s customers. Nokia also offers many other career development opportunities where project management skills will be a significant advantage and differentiator.

Start date: 4th September 2023
Assessment Day: 17th April 2023 (to be confirmed)

Salary: 23,000.00 Pounds Yearly

Your skills and experience 

You have:
•    Education: Minimum 5 GCSEs, A levels or a level 3 qualification (apprenticeship or BTEC in a relatable subject), or 48 UCAS points
•    Good communication skills
•    Good time management and organisation skills
•    Can do attitude

Desirable:
•    Customer focus approach

What we offer 

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. 

The role is in the Bristol area as a hybrid worker, working 2-3 days a week from the office. You will earn an Associate Project Manager Apprenticeship Level 4, delivered in partnership with our Training Provider, BPP which will cover a wide range of project management skills.

You will also attend physical and virtual workshops as part of the programme to learn and be able to practice using our 'buddy' system the fundamental essentials to becoming a qualified project manager within the Telecoms industry. The opportunity to work for a global organization directly with customers and be part of a high-performing team. 

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:
•    One of the World’s Most Ethical Companies by Ethisphere 
•    Gender-Equality Index by Bloomberg 
•    Workplace Pride Global Benchmark
•    LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people. 

Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. 
We are committed to a culture of inclusion built upon our core value of respect. 

Join us and be part of a company where you will feel included and empowered to succeed.