2LS Support Engineer
• Bachelor's degree/College Diploma in Computer/Software/Electrical Engineering, Information Technology, Computer Science, or equivalent experience.
• Data Centre experience including HP Servers, Citrix, Network protocols and IETF Standards.
• Knowledge Open Stack, Cloud Stack and VMWare.
• Proficient with Linux operating systems – CentOS - RHEL.
• Knowledge of IP/MPLS, routing and switching techniques.
• Knowledge of wireless protocols and architecture (3G/4G/LTE/SC).
• Ability to write scripts at a Unix/Linux level (bash, python).
• Strong hands-on experience in troubleshooting software or network problems.
• Has a “can do” attitude to persist in face of complex work to produce positive results.
• Excellent English verbal and written communication skills.
• Must have outstanding time management skills, be able to handle multiple issues at the same time, and be able to prioritize those issues, so that we meet customer expectations.
• Strong Interpersonal and organizational skills.
• Ability to articulate technical issues and solutions to internal and external customers.
• Self-motivated with proven record as a self-starter.